in this first module, individuals will learn basic skills to become a safe environment. this includes how to build rapport, things to avoid saying, and five good-contact techniques to use when responding to someone. this workshop is highly interactive and informative, with multiple opportunities to practice one's skills throughout the workshop. these skills are a pre-requesite for module two: navigating difficult conversations which focuses more on supporting those struggling with depression, anxiety, eating disorders, suicidal ideation and other mental health conditions.  

nicole has a wealth of experience in supporting others with her background in psychology,  volunteer work as a crisis text line counsellor, and lived experience with both suicidal ideation and depression. nicole believes much of society is focused on the individual struggling, rather than on creating environments in which individuals can feel comfortable to discuss their struggles. because of this, she aims to equip individuals with these skills through her two training modules which are specifically designed to be relatable, practical and transferrable.